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Spain · Section: compliance · Madrid-coordinated

Compliance obligations that reach a merchandise programme

Seventeen pages on the rules that land on a merchandise programme: product conformity marking, restricted substances, security questionnaires, accessibility and sustainability reporting.

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Compliance · 17 pages in this section

Which rules actually reach a merch order

Compliance usually arrives late, when a procurement questionnaire lands or a sustainability lead asks for a certificate nobody collected. The pages here cover the obligations we meet as a supplier in Spain and across the European Union, together with the evidence behind them, so that a questionnaire can be answered with a document rather than a promise. Product conformity marking applies to a defined set of categories. REACH and RoHS govern restricted substances in materials and decoration. Accessibility applies to anything carrying an interface or a printed message. The security pages cover the questionnaires issued under ISO 27001, SOC 2 and PCI DSS.

The sustainability pages cover the reporting side: what the corporate sustainability reporting directive asks of an organisation, what the European packaging rules change for a shipped order, and what a digital product passport will mean for a decorated textile. None of this is legal advice and each page says so, but the documentation behind it is the documentation a buyer asks for, collected in advance rather than hunted for under a deadline.

Before the brief · answered in full

Questions about compliance

Do you provide certificates for every order?

Certificates are scoped to the product and the material. We provide the ones held for the specific bill of materials in your order, together with their validity dates.

Are these pages legal advice?

No. They describe the obligations we work to and the documentation we hold. For a legal position on your own obligations, speak to your own counsel.

Which compliance page should we start with for a first order?

Start with the product conformity page and the restricted substances page. Both are requested in most first-order questionnaires.

Can you complete a supplier security questionnaire?

Yes, we complete the common questionnaires, including those framed around ISO 27001, SOC 2 and PCI DSS. Send yours with the deadline.

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Tell us what the programme has to do

Send the quantity, the product, the decoration, the delivery city and the date you need it. We reply with a written proposal and the lead time that applies to your order.