How to manage a merch vendor portfolio
From a chaotic supplier list to a tiered, scored, audited portfolio — primary, secondary, specialty, emergency.
Overview
Score vendors on: lead time, defect rate, on-time-in-full, ESG documentation, finance terms, communication quality. Re-rank quarterly. Maintain 2 vendors per critical SKU.
Process
Quarterly process: vendor scorecard email, factory audit visit for tier-1, ESG self-assessment refresh, contract renewal letter, off-board low scores with 90-day glide path.
Pricing — Spain
EUR pricing excluding VAT. Standard lead 5-8 working days, rush production +35% delivers in 3-5 days. Production hub serves the whole country. IVA 21%, e-invoices via FACe/SII (AEAT). Madrid hub.
FAQ
What is the minimum order?
No fixed minimum — for screen and embroidery economies start at 50+ units; DTF and UV print from 1 unit.
How long is production?
Standard 5-8 working days, rush +35% delivers in 3-5 days.
What payment terms?
50/50 for new clients, net-30 from order 4, net-60 for enterprise with credit insurance.
Do you sign NDA?
Yes — mutual NDA is standard for product launches, M&A and confidential campaigns.
Can you ship abroad?
Yes — we ship within the EU and to the UK, US, GCC and CIS via tracked carriers.