Governance framework
A reproducible governance framework for Spain: owners, gates, KPIs, escalation and audit trail from the Madrid hub.
Scope and ownership
The governance framework is a reproducible operational layer for merch programs in Spain: role owners, decision gates, KPIs, escalation paths, and audit trail. It plugs into procurement, brand, HR, legal and finance — with a single source of truth shared via the Madrid hub. Quarterly review cadence; annual full refresh.
What changes month-on-month
Concrete monthly deliverables: an updated supplier scorecard (lead time, defect rate, certification status), a pricing benchmark (EUR ex-IVA 21%), a top-3 risk register, and a live decision log signed off by program owner. FACe/SII (AEAT) invoicing is reconciled within the same cycle.
Pricing & lead times — Spain
All quotes in EUR excluding IVA 21% via FACe/SII (AEAT). Tiered pricing at MOQ 50/100/250/500 units, with quantity breaks at 1,000+ and 5,000+. Standard lead time 7–10 working days from artwork sign-off, rush 4–6 days at +30–40%. Production coordinated from the Madrid hub with SEUR/MRW/DHL Express España nationwide; direct-to-office, direct-to-event and direct-to-home distribution supported.
FAQ
Who is this frameworks page for?
Procurement, brand, HR, internal comms and event teams running corporate merch programmes in Spain.
What is the typical lead time?
Standard 7–10 working days from artwork sign-off; rush 4–6 days at +30–40% surcharge.
Are prices VAT-inclusive?
No — all prices are in EUR excluding IVA 21% via FACe/SII (AEAT); invoices issued day-of-delivery.
Do you ship outside Spain?
Yes — EU-wide via DHL Express + local couriers. Customs handled from the Madrid hub.
What MOQ applies?
MOQ from 50 units; volume tiers at 100/250/500/1000/5000 with progressive discount.