Production and delivery logistics to Donostia
The brand operation at San Sebastián Gastronomika is usually coordinated between Madrid and Donostia: the Madrid production hub handles the entire order and delivers by road to the named consignee — sponsor's office, reference hotel in the centre or in Gros, the Grupal Events office, or the Kursaal itself. The usual delivery window is 24–48 hours with prior appointment, since the congress runs in early October and Donostia's port-side areas have morning and night freight restrictions.
We keep reserved stock at the Madrid hub for the recurring items — tees, tote bags and lanyards with generic artwork — that we can produce and ship in 7–10 working days. For pieces with personalised embroidery (sponsor's monogram, limited-edition number) the window moves to 12–14 working days. For sponsors with bespoke hospitality pieces (gift boxes, numbered knife or oil sets) we recommend closing the order 4–5 weeks before the Kursaal build-up.
The B2B invoice is issued in EUR with 21% VAT added via FACe / SII (AEAT); for intra-EU clients with a valid VIES number reverse-charge applies without Spanish VAT; for UK and non-EU clients the invoice is issued without VAT citing the corresponding EU directive article. Every delivery is confirmed with a signed delivery note on arrival and, when the client requests it, with a photo of the unloaded material at the exhibition area.
For high-volume batches we run industrial shrink-wrap options that reduce unloading time on arrival, which matters when the consignee is a hotel, a fairground caseta or a municipal warehouse receiving the material on the build-up day itself. On minimum order quantities, polos and tote bags start at 50 units with single-colour screen-print; eco bottles and premium notebooks need a 100-unit minimum to keep marking consistency; gift boxes and numbered sets need a 25–30-unit minimum, enough to cover the sponsor hospitality set and the visiting-speaker kits. For intra-EU destinations with a valid VIES number the document is issued without Spanish VAT via reverse-charge; for UK and extra-EU destinations the invoice is issued without VAT citing the relevant EU directive article, and the shipment is processed with an export DUA when the batch exceeds the declared threshold.
One part of the operation we handle with particular care is the post-event traceability: at the end of each edition we hand the sponsor a photo of the unloaded material at the named consignee, a delivery note signed by the receiver and, on request, a short report with units delivered per recipient and the pieces that returned to Madrid due to surplus or a date change. This traceability lets the sponsorship team close the merch ROI with the same rigour as the stand ROI, and it leaves a clean record for the internal audit and the next sponsorship-budget justification.
For sponsors that operate a multi-event calendar across Spain — gastronomy congress, wine week, regional fair, tourism summit, cultural festival — we keep a year-round reserved stock of polos, tote bags and lanyards with neutral motifs that can be re-personalised with a new monogram per event, reducing the lead time from 12–14 working days down to 5–7 working days for repeat orders. This rolling-stock model is particularly useful for sponsorship teams with several Spain editions in the year and for the cross-country packs that combine the Madrid and Barcelona scenes in the same season. On the supplier side we run a continuous audit of raw-material partners (cotton, cork, ceramic, paper) and prefer GOTS-, FSC- and PEFC-certified sources so that short lead times never cancel out the long ethics of the materials.